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General Questions

Services Offered

Q: What types of treatments and services do you offer at Majestic Day Spa?

A: Majestic Day Spa offers a wide range of services including facials, massages, body treatments, waxing, and advanced skincare treatments such as microdermabrasion and chemical peels. We also offer specialty treatments like laser therapy and spa packages for complete relaxation and rejuvenation.

Appointments

Q: How can I book an appointment at Majestic Day Spa?

A: You can book an appointment by calling our spa directly, visiting our website, or using our mobile app. We recommend scheduling in advance to ensure availability, especially for popular services.

Q: Do you accept walk-ins, or is it strictly by appointment only?

A: While we do accept walk-ins, we highly recommend making an appointment to guarantee your preferred time and service.

Pricing

Q: What are the price ranges for your various services?

A: Our pricing varies depending on the service. For a detailed price list, please visit our website or contact our front desk. We also offer seasonal promotions and discounts.

Q: Do you offer any membership plans or loyalty programs for regular clients?

A: Yes, we offer membership plans that provide discounts on services and products, as well as a loyalty program where you can earn points for every visit that can be redeemed for services.

Staff Qualifications

Q: Can you tell me more about the qualifications and experience of your staff?

A: All of our aestheticians are highly trained, certified, and licensed professionals with extensive experience in the beauty and wellness industry. They continuously update their skills with the latest techniques and treatments.

Hygiene and Safety

Q: What measures do you take to ensure the cleanliness and safety of your spa?

A: We adhere to strict hygiene and safety protocols, including the regular sterilization of tools and equipment, the use of disposable items where possible, and thorough cleaning of treatment areas between clients.

Q: How often are your tools and equipment sterilized?

A: Tools and equipment are sterilized after each use to ensure the highest standards of cleanliness and safety for our clients.

Customer Experience

Q: What can I expect during my first visit to Majestic Day Spa?

A: During your first visit, you will be greeted by our friendly staff who will guide you through the check-in process. A consultation will be conducted to understand your specific needs and preferences, ensuring a personalized experience. You will then be escorted to your treatment area to begin your relaxing and rejuvenating service.

Q: Do you offer any complimentary consultations to discuss individual skincare needs?

A: Yes, we offer complimentary consultations with our skincare specialists to help you choose the best treatments and products for your skin type and concerns.

Specialty Treatments

Q: Do you offer any advanced or specialty treatments, such as microdermabrasion, chemical peels, or laser therapy?

A: Yes, we offer a variety of advanced treatments including microdermabrasion, chemical peels, laser therapy, and more. Our specialists will help determine the best treatment for your specific needs.

Q: Are there any treatments specifically designed for sensitive skin?

A: Absolutely. We have a range of treatments and products formulated specifically for sensitive skin. Our specialists will work with you to ensure your skin is treated gently and effectively.

Customization

Q: Can treatments be customized based on individual skin types and concerns?

A: Yes, all of our treatments can be customized to meet your specific skin type and concerns. Our specialists will perform a skin analysis to tailor the treatment to your needs.

Q: How do you assess what treatments are best suited for each client?

A: We start with a thorough consultation and skin analysis to understand your skin type, concerns, and goals. Based on this assessment, our specialists will recommend the most suitable treatments and products.

Product Lines

Q: What skincare products do you use and recommend?

A: We use and recommend a variety of high-quality skincare products from  Bioage, Bel Col and WNF (brands from Brazil). These products are carefully selected for their effectiveness and safety.

Q: Are the products used in treatments available for purchase?

A: Yes, the products we use in our treatments are available for purchase in our spa boutique. Our staff can help you choose the best products for your skincare routine at home.

Gift Options

Q: Do you offer gift certificates or spa packages that can be given as gifts?

A: Yes, we offer gift certificates and customizable spa packages that make perfect gifts for any occasion. They can be purchased in-spa or online.

Q: Are there any special promotions for holidays or special occasions?

A: Yes, we often have special promotions and packages for holidays and special occasions. Keep an eye on our website and social media pages for the latest offers.

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